COVID-19 Supports
High Priority Communities Strategy


Upcoming Pop-up Testing Clinics (No Appointment Necessary):

How to book a COVID-19 test in Durham Region...

Testing takes place at various locations throughout Durham Region.
here to book an appointment.

Need help booking or getting transportation to get tested?

Call 1-888-969-6746 or email


To learn more about how Durham Region is rolling out the vaccine, go to the

Durham Region Health Department COVID-19 Vaccine Information Page

Have questions about the vaccine?

How do I book a vaccine appointment?

Residents of Durham Region  can book an appointment online with the Region of Durham or at a pharmacy or doctor's office in their community.

Need help booking or getting transportation to get your vaccine?

Call 1-888-969-6746 or email



What government benefits are available to help?

Canada Recovery Benefit
Income support if you are self-employed or are not eligible for Employment Insurance (EI)
Canada Recovery Sickness Benefit
Up to 4 weeks of support if you are sick or must self-isolate due to COVID-19

How can we help you cards:

Information Card for How We Can Help You (English)
Information Card for How We Can Help You (Farsi)
Information Card for How We Can Help You (Tamil)
Information Card for How We Can Help You (French)
Information Card for How We Can Help You (Simplified Chinese)
Information Card for How We Can Help You (Traditional Chinese)
Information Card for How We Can Help You (Urdu)
Information Card for How We Can Help You (Spanish)


On Dec 21 2020 the provincial government announced an investment of $12.5 million towards a High Priority Communities Strategy (HPCS) which is aimed at providing funding to local lead agencies to work in partnership with Ontario Health, public health units, municipalities and other community partners to deliver key interventions for neighbourhoods most adversely affected by COVID-19.

Carea has been chosen as the lead agency for Durham Region. We will be collaborating with the following partners: Lakeridge Health, Community Care Durham, Durham Public Health, Durham EMS, and Durham Housing.

High priority neighbourhoods are selected due to their high COVID-19 prevalence, low testing rates, and sociodemographic barriers to testing. Currently, we are focusing on West Durham neighbourhoods.

The HPCS includes 3 Key Objectives:

1/ Offer Community Outreach and Engagement – increase awareness of COVID-19 to reduce transmission, provide COVID-specific health teaching, and share necessary information about available support services and provide PPE when required.

2/ Increase Access to Testing – removing barriers to ensure individuals can access testing sites. Pop-up testing sites will set up in these high priority neighbourhoods.

3/ Provide Wraparound Services – remove barriers to COVID-19 prevention by connecting people with necessary supports and services (ex. food, transportation, emergency financial assistance, etc.), while utilizing a case management approach.

As the issue with COVID-19 continues to escalate, there is a sense of urgency to operationalize the HPCS, and there will likely be further communities identified based on available Public Health data.

A COVID-19 Helpline has been set up at 1-888-969-6746


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