COVID 19 (Coronavirus)
Important Information


For additional current local information:
Lakeridge Health or Durham Region Health 


If you think you have COVID-19 symptoms or have been in close contact with someone who has it, use this self-assessment tool from the Province of Ontario to help determine how to seek further care or click HERE

Carea is open to serve you!


Our Oshawa, Ajax and Pickering sites remain open but have reduced hours for in-person appointment times. Please call for an appointment BEFORE you come as we are not taking drop ins at this time.  Appointment hours and site hours can be found here.

We will continue to provide non-urgent medical appointments and primary care, mental health support (including counselling), community outreach and more.  In an effort to maintain social distancing, we will be utilizing a variety of virtual methods including; Ontario Telemedicine Network (OTN), virtual platforms and/or telephone where appropriate. Please contact us so we can determine the best way to help you.

Stay tuned! We will be offering new programs and services on virtual platforms in the very near future.

Clients, please be advised you will be screened by staff via telephone prior to your appointment as well as when you arrive on-site. 
Please DO NOT visit any of our sites if you do not have an existing appointment.
Call us toll free at 1-877-227-3217 and we will do our best to help you!

If you have an existing appointment at Carea, please call ahead to confirm your appointment. 

If you have travelled outside of Canada AND/OR  are displaying any of the following symptoms: fever, cough, difficulty breathing, sore throat, and/or runny nose DO NOT leave your home, please call us and we will instruct you over the phone.

Remember:  By Law ALL travellers returning from anywhere outside of Canada MUST self-isolate for 14 days.

Carea and our partners are actively monitoring the situation with COVID 19 (Coronavirus) and will continue to do so.  We thank you for your ongoing patience.  

Additional Information

Social Distancing is imperative at this time - keep 2 metres or 6 feet between yourself and others.

Click on the blue text to learn more about social distancing 
Keep 2 metres or 6 feet between yourself and others.

What is the best way to avoid spreading infection? 

  • wash your hands often with soap and water or alcohol-based hand sanitizer
  • sneeze and cough into your sleeve
  • avoid touching your eyes, nose or mouth
  • avoid contact with people who are sick
  • stay home if you are sick

Should I wear a mask? 
It is not necessary to wear a procedure or surgical mask unless you are exhibiting symptoms or are visiting or taking care of someone who has been placed on special precautions due to an infection.

For more information regarding the proper use of masks click here

PLEASE NOTE:  N95 Respirator Masks require special fit testing and are not intended for public use.